Privacy Policy

At Dermease Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products. We encourage you to read this policy carefully and contact us if you have any questions.

1. Information We Collect

We collect various types of information to provide you with a smooth shopping experience and improve our services. The types of information we collect include:

Personal Information: When you make a purchase or create an account on our site, we collect personal information such as your name, email address, shipping address, billing information, and phone number.
Payment Information: We may collect payment details, such as credit or debit card information, when you make a purchase. This information is handled securely by our payment processing partners.
Browsing Data: We collect data on how you interact with our website, including IP address, browser type, device information, and browsing activity. This helps us optimize the user experience and troubleshoot issues.

2. How We Use Your Information

We use the information we collect in the following ways:

Order Processing: To process and fulfill your orders, including shipping, confirmation, and customer service.
Communication: To send you updates on your order, promotional emails, and newsletters (if you’ve opted in). You can unsubscribe from promotional communications at any time.
Website Improvement: To enhance your shopping experience by personalizing content, troubleshooting problems, and improving site functionality.
Security: To prevent fraudulent transactions, monitor against theft, and protect our site and customers from potential risks.

3. Sharing Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties, except as necessary for the following purposes:

Service Providers: We share your information with third-party providers (such as payment processors, shipping companies, and website hosting services) to help us operate our business and deliver services to you.
Legal Obligations: We may disclose your information if required to do so by law or in response to legal processes, such as court orders or subpoenas.

4. Data Security

We take the security of your information seriously. We implement reasonable measures to protect your data from unauthorized access, use, or disclosure. While no online platform can guarantee complete security, we continuously work to improve our systems to protect your information.

5. Your Rights

You have the right to:

Access: Request details on the personal information we hold about you.
Correct: Update or correct any inaccuracies in your information.
Delete: Request the deletion of your personal information, except where we are legally required to retain it.

To exercise any of these rights, please contact us at dermeasecare@gmail.com. We will respond to your request as quickly as possible, typically within 30 days.

6. Cookies

Our website uses cookies to enhance your browsing experience, provide personalized content, and analyze site traffic. Cookies are small data files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:

Dermease Care
Email: dermeasecare@gmail.com
Phone: +92 315 4452674

Thank you for trusting Dermease Care with your personal information. Your privacy is important to us, and we are committed to protecting it.